I love how everyone is so convinced that everything requires having a team for it to work properly! As though the TEAM (in name only) will set into place the sacred "code" of conduct that will force people to do what the team leader says, or play their particular position, or make the necessary sacrifices, to ensure a successful "happening." I mean, this type of thinking's almost as bad as the phenomenon we all who have worked in any mid-sized to large organization have come to know and dread: the idea of ad hoc committees. I see committees as almost a derivative of the Team concept, although I'm not quite sure right now which came first (did the "team" concept, perhaps, precede the "committee" in evolution? I'm not quite sure -- I'll have to ck my history of organizations and management textbook...). The common tie, however, is an unspoken expectation that if we have a team, then we somehow magically will also have the magical conduit by which the organization can accomplish what it was originally formed for: an indescribably powerful "cause," powered by people, that accomplished whatever it was intended to do, to the level of performance that they intended it to be done -- at the very least.
Now I don't profess that this is the technical definition of an organization. Nor is it the official measure by which an organization must assess it's effectiveness (surely, especially in the case of the non-profit organization, there are points at which fiscal prosperity might in fact create a "problem" for the organization that vows near "poverty" in order to be able to do things for the overall good of humanity -- even if it does really take a good bit of money to accomplish anything!). I mean, who am I to tell an organization what it's purpose is, right? That's what they have a mission and vision statement for, right?!
Right! So I'll hurry back to my point: Today I have become at peace with the notion that an artificial entity, called a TEAM, is no substitution for a spirit of COOPERATION. Cooperation does not need a team leader, although there are cheer leaders who often move in and out of the role, as circumstances dictate -- encouraging others to continue doing the work, if it's a good thing (or not!). These are the real power brokers, I think we would all agree (since we're being honest here, on my blog).
But they are not always the official "TEAM LEADERS." Sometimes we have "team leaders" who stink at providing direction, and a sense of vision, and providing people with the resources they need to accomplish their tasks. But that's not to say that they haven't tried their utmost in their appointed "role" to do so. Sometimes we are put in situations where we are asked to transform people who DO NOT WANT TO BE TRANSFORMED and worse still who DON'T WANT TO BE TRANSFORMED BY YOU, IN PARTICULAR. It is a honest-to-goodness reality and fact that every manager must, one day, come to grips with. You will not always be able to "lead" everyone who is assigned to you, and the reason is simple: Because, as with any relationship, it takes a mutual interest in having this relationship, and for it to really work, it must be for the shared and common goals. In order for one to actively Lead, there must be someone that is actively Following.
In the organization setting, teams come and go, along with committees (standing and ad hoc). The Holy Grail of having a good organization, however, is something that cannot be forced upon a person or even really "taught." Cooperation comes out of invested time and energies spent: 1) getting to know yourself and your motivations for being where you are (organization-wise); 2) a true knowledge of your role and contribution to the organization (sometimes beyond just what is assigned to you); 3) a cognizance of the people and processes within your surroundings; and finally, 4) a willingness to make the shared and common goals more important than what any one of us individually may want at a given time, under given circumstances.
So I no longer call myself a "team player" - and not because I may not be the team leader on a given project, but because I recognize that sometimes team players, although they may do what they are asked to do, may do so in such a way that you wish they had never been asked to do so. Sabotage is a nasty little thing that ultimately hurts the organization and, in the case of philanthropic entities, the very people the organization is supposed to be helping. It makes people do their job, but not in a very nice way. Sometimes they may do it too late for it to be of any use to anyone. It may be done in such a way as to create more work for the team leader (if they don't like who they are submitting it to): to give it back for them to "do it the way you want it to be done." Or, my personal favorite: They may simply withhold information that you don't know to ask for. From the other perspective, how many "team leaders" -- appointed or by accession -- have used their position to try to force others to do their work for them (using the guilt trip, no less), for their own self-serving reasons? I think we've all been victims of that kind of manipulation at some time or other...However, you slice it, it certainly is not COOPERATION, even though they, technically, may have done what their job description may have (very generally) outlined. And, ultimately, people like this in organizations usually suck the very life out of otherwise good organizations. Personally, I'll take participating in a work environment that places greater value on things like integrity and "cooperation" over a "team playing" one, any day...
Speak Up, Please! is a blog about having honest conversations about self-awareness and personal leadership, especially Gen X'ers entering positions of leadership, as well as the quality of our relationships with others, in general. Our capacity for change is determined by our willingness to challenge ourselves to continually grow, and to develop as human beings.
Sunday, August 29, 2010
Saturday, August 7, 2010
You Become the Boss of You
A co-worker of mine shared a cute anecdote about an incident she experienced concerning her daughter. Being a military brat (I use the term loosely), her daughter occasionally had a difficult time adjusting to the absence and then sudden re-appearance of her father in her life. This was especially true when it came to his role as disciplinarian.
Well, on this particular occasion, my co-worker's husband was in the process of reprimanding her, and the little princess put her hands on her hips (she couldn't have been older than 3-4 years old) and retorted (paraphrased), "You're not the boss of me! Mommy, tell him: You're the boss of me!" Needless to say, both mother and father did what any responsible parent would do: nearly choked, holding back from laughing before the child, and did their best to explain why, yes, indeed, he was the boss of her, too. Later they fell out with laughter.
Sometimes I think we all run into situations like that on our jobs: trying to figure out who you work for, who you ultimately need to satisfy as far as issues of productivity are concerned on a given issue. And sometimes it gets a little hairy trying to deal with opposing egos. How do you keep out of the line of fire? (Surely you don't question the virtue of staying out of battles that don't pertain to you -- unless you feel you have job immunity indefinitely!)
I have found that, especially in the case where you are acting as a change agent in an organization, the best approach to take is to take responsibility for yourself. View yourself as a team player (definitely be loyal to your team captain), but always act in a manner that protects you: You have to become the boss of YOU.
Your objective must be to maintain your own identity, your own brand name so that should the Titans clash, with you in the midst, you can be the tiny giant that removes his or her self from the messy situation and walks away unscathed - careerwise. That means you have to be meticulous about your work, and the quality work you are turning out; you have to take your current position seriously, now more than ever before, to help build your value as an employee. But most importantly, one who finds his or her self in precarious situations between administrative battles has to be able to answer the question of loyalty within his or her self. Be true to you; but don't stoop to fancy antics to set up others. In these situations, you likely will not adequately know the lay-of-the-land. You don't know all of the issues surrounding the skirmish. Let nature take its course; in the end the right will prevail (meaning, the situation will resolve itself). And hopefully, no matter how things turn out, you're none the worse off in the end.
Well, on this particular occasion, my co-worker's husband was in the process of reprimanding her, and the little princess put her hands on her hips (she couldn't have been older than 3-4 years old) and retorted (paraphrased), "You're not the boss of me! Mommy, tell him: You're the boss of me!" Needless to say, both mother and father did what any responsible parent would do: nearly choked, holding back from laughing before the child, and did their best to explain why, yes, indeed, he was the boss of her, too. Later they fell out with laughter.
Sometimes I think we all run into situations like that on our jobs: trying to figure out who you work for, who you ultimately need to satisfy as far as issues of productivity are concerned on a given issue. And sometimes it gets a little hairy trying to deal with opposing egos. How do you keep out of the line of fire? (Surely you don't question the virtue of staying out of battles that don't pertain to you -- unless you feel you have job immunity indefinitely!)
I have found that, especially in the case where you are acting as a change agent in an organization, the best approach to take is to take responsibility for yourself. View yourself as a team player (definitely be loyal to your team captain), but always act in a manner that protects you: You have to become the boss of YOU.
Your objective must be to maintain your own identity, your own brand name so that should the Titans clash, with you in the midst, you can be the tiny giant that removes his or her self from the messy situation and walks away unscathed - careerwise. That means you have to be meticulous about your work, and the quality work you are turning out; you have to take your current position seriously, now more than ever before, to help build your value as an employee. But most importantly, one who finds his or her self in precarious situations between administrative battles has to be able to answer the question of loyalty within his or her self. Be true to you; but don't stoop to fancy antics to set up others. In these situations, you likely will not adequately know the lay-of-the-land. You don't know all of the issues surrounding the skirmish. Let nature take its course; in the end the right will prevail (meaning, the situation will resolve itself). And hopefully, no matter how things turn out, you're none the worse off in the end.
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