Saturday, June 4, 2011

Professional accountability for who?! Humbug!

Accountability is such a funny thing. You can be held accountable for things you are cognizant of, things you know nothing about, even things you are a little fuzzy on. The thing to be aware of, however, is that ultimately you are only truly "accountable" for something if there are definite rewards and punishments involved.

I know: this can be a tricky business if you think too long on it, but bear with me briefly.

The only way the full benefits of the utilization of subscribing to the value of accountability are realized is if there is a conscientious decision by the people that matter - the true decisionmakers. So, in other words, even though everyone else may scream at the top of their lungs about the proverbial "elephant in the room," until the right people hold the decisionmakers responsible for the execution of what everyone knows should happen, individual efforts are futile. As much as one would be tempted to try to make meaningful, fundamental changes, just know that you can't take perceived, marginalized success personally.

Your efforts are not in vain, however, maintaining perspective will help the self-motivated understand that culture change is not a "culture" change until behavior and expectations of behavior are modified among the most resistent of persons. And we all know how behavior is modified: through exposure and conditioning - all of the greatest of psychologists and scientists attest to it being the most effective way to effect "Change." And, ultimately, let's face it. that's what we all want: for odds to be in our favor - even so far as including how people's actions affect us.

So keep conditioning, keep influencing, keep exposing others to efficiency, and competence, and professionalism and watch as, over time, small, gradual changes in behavior of those "exposed" to you, are made. Sometimes people don't know how good things can be until they are actually exposed to "better."

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